Who are we?
Jay Marie Industries Limited is a business operations consulting firm incorporated under the laws of Trinidad and Tobago. We specialize in the design, implementation, and optimization of operational frameworks and enterprise resource planning (ERP) systems for businesses across diverse industries and sectors.
Our principal business address is:
#60 Basta Hall Village, Couva
Email: info@jaymarieindustriesltd.com
Phone: +1 (868) 284-3066
Information We Collect
We collect and process different types of data depending on your interaction with us. The categories of data we collect include but are not limited to the following:
a. Personal Identifiable Information (PII)
- Full name and surname
- Job title, position, or professional role
- Business or personal mailing address
- Business or personal telephone numbers
- Email addresses
- Government-issued ID or tax registration numbers (where required by law or contract)
b. Business Information
- Company name, address, registration number
- Business process documentation
- Financial and operational metrics
- System user lists and user access credentials (as required for ERP implementation)
- Project documentation and contractual materials
c. Technical and Usage Information
- IP address and location
- Device type and browser information
- Date, time, and frequency of visits to our website or client portals
- Cookies and similar technologies (explained in Section 10)
How We Use Your Information
Your data is collected for specific, explicit, and legitimate purposes. These include:
- To fulfill contractual obligations and deliver our consulting services
- To manage and maintain client relationships
- To provide project support, software integration, and operational consultancy
- To communicate with you regarding proposals, invoices, service updates, and project milestones
- To personalize services based on your business needs
- To comply with legal, regulatory, or tax obligations
- To improve our website, offerings, and client engagement strategies
- To protect our rights, services, and intellectual property
- For marketing or research purposes (with your prior consent where required)
Legal Bases for Processing
We collect and process personal data under one or more of the following legal grounds:
- Contractual necessity – to perform a contract with you or your business
- Legal compliance – to meet our obligations under the laws of Trinidad and Tobago
- Legitimate interests – to operate and improve our services while respecting your rights
- Consent – where applicable, we will seek your express consent before processing certain categories of data, particularly for marketing purposes
How We Share Your Information
Jay Marie Industries Limited may disclose your personal and business information only under the following circumstances:
- With third-party service providers or contractors engaged to support our services, such as IT providers, software vendors (e.g., ERP platforms), legal advisors, and auditors
- With governmental or regulatory authorities when required to comply with applicable laws, court orders, or legal processes
- During business transactions such as mergers, acquisitions, or asset sales (subject to confidentiality agreements)
- With trusted business partners solely for the purpose of service delivery and under appropriate data processing agreements
We require all third parties to maintain the confidentiality and security of your information and to use it only for the intended purpose.
International Data Transfers
In cases where your data is transferred to jurisdictions outside Trinidad and Tobago (e.g., to cloud-based ERP platforms or global service providers), we ensure such transfers are compliant with applicable laws and are protected by appropriate safeguards, including:
- Standard Contractual Clauses (SCCs) issued by the European Commission
- Data Processing Agreements (DPAs) with binding contractual obligations for data protection
- Encryption and access controls to maintain data confidentiality during transfers
Data Retention & Disposal
We retain your personal and business data for no longer than is necessary to fulfill the purposes described in this Policy, including:
- For the duration of your service agreement with us
- As required to comply with legal, regulatory, or tax obligations
- For internal research, auditing, and reporting (where anonymized or aggregated)
- For a reasonable period after service termination to respond to inquiries or resolve disputes
Upon the expiration of the retention period, data will be securely deleted, anonymized, or archived in accordance with our data retention and disposal policies.
Your Rights
Subject to applicable laws, you may exercise the following rights with respect to your personal data:
- Right to access – Request a copy of the personal data we hold about you
- Right to rectification – Request correction of inaccurate or incomplete data
- Right to erasure – Request deletion of your data under specific circumstances
- Right to restrict processing – Request the suspension of data processing
- Right to data portability – Request your data in a structured, commonly used, machine-readable format
- Right to object – Object to processing based on our legitimate interests or for direct marketing purposes
- Right to withdraw consent – Withdraw your consent at any time where consent is the lawful basis for processing
To exercise any of these rights, please submit a written request to:
Managing Director
Jay Marie Industries Limited
📧 Email: jason@jaymarieindustriesltd.com
We may require verification of your identity before fulfilling certain requests.
Data Security
Jay Marie Industries Limited uses appropriate technical and organizational measures to ensure the confidentiality, integrity, and availability of your data. These measures include but are not limited to:
- Secure servers and encrypted storage
- Firewalls, antivirus, and intrusion detection systems
- Role-based access control with multi-factor authentication
- Staff training and confidentiality agreements
- Regular audits and vulnerability assessments
Despite our efforts, no method of transmission over the Internet or method of electronic storage is 100% secure. We therefore cannot guarantee absolute security, but we are committed to continuously improving our security posture.
Cookies and Tracking Technologies
We use cookies and other tracking technologies on our website and digital platforms to:
- Enhance your browsing experience
- Collect analytical data about user behavior
- Remember preferences and session activity
- Deliver targeted advertisements (only with user consent)
You may control cookies through your browser settings and may opt-out of non-essential cookies upon visiting our website.
Third-Party Links
Our website and communications may contain links to third-party websites, applications, or services not operated by Jay Marie Industries Limited. We are not responsible for the content, privacy policies, or practices of any third parties. We encourage you to review their privacy policies before providing any personal information.
Changes to This Policy
We may update or revise this Privacy Policy at our discretion. When changes are made, we will update the “Effective Date” at the top of this page and may notify clients directly if the changes are material.
We encourage you to review this policy periodically to stay informed about how we are protecting your information.